Attention - Upcoming Password Resets - myLargescale.com > Community > Forums


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Old 09-02-2016, 11:39 AM   #1 (permalink)
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Default Attention - Upcoming Password Resets

Hello Everyone,

Per the announcement 'Password and Security Update' we will be resetting everyone’s passwords. On Tuesday you should be receiving an email directing you on how to change your password. It will look like this:

Quote:
Subject: Your new password for *site name*

Dear *username*,

Your password has been reset by an administrator. Your new details are as follows:

Username: *username*

Password: *Randomly generated temp password*

To change your password, please visit this page: *link to password reset edit page from USERCP*

If you suspect this email is a scam, you can confirm the legitimacy of this email by manually navigate to the forum URL yourself and use your new password to log in.

All the best,

Site Name


As you can see it will give you a randomly generated temporary password, as well as telling you where you need to go to update it accordingly.

Please take this time to visit your User CP settings and ensure you have a current and valid email address on file, as this is the address that the reset will be sent to. Some email providers tend to put our communication in to spam folders, or sometimes even directly in to trash, so please check all of your folders for this email on Tuesday.

If you do not receive this email please go to the Contact Us page and select Other, and type in Security Password Update Issues. Please include your username, and the email that is associated with that account in order to speed up your requests.

We apologize for the inconvenience.



The Community Support Team
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Old 09-02-2016, 04:37 PM   #2 (permalink)
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After the password changes are made will it in anyway affect our access or future access to our photo files?
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Old 09-03-2016, 12:38 AM   #3 (permalink)
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I've heard that the 2 passwords do not connect... with the history of problems with our files, I'm not touching it.
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Old 09-03-2016, 09:53 AM   #4 (permalink)
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I will be spending most of Tuesday on planes en route to China. What do I do if I do not have internet access. Will be gone for about two weeks.

House is occupied. so do not get your hopes up
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Old 09-03-2016, 10:04 AM   #5 (permalink)
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Have a good trip, Ironton. My wife and I just returned from 13 days in CHina.
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Old 09-03-2016, 10:10 AM   #6 (permalink)
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Quote:
Originally Posted by Ironton View Post
I will be spending most of Tuesday on planes en route to China. What do I do if I do not have internet access. Will be gone for about two weeks.

House is occupied. so do not get your hopes up
As I understand it, the system will just be waiting for your first log-in to occur... not that it must be on Tuesday, but just the next time you want to log-in.
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Old 09-06-2016, 01:48 PM   #7 (permalink)
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Quote:
Originally Posted by Paul Burch View Post
After the password changes are made will it in anyway affect our access or future access to our photo files?
Hey there

As mentioned above, the logins are separate. This will not affect your home page login with your hosted photos.

Quote:
Originally Posted by Ironton View Post
I will be spending most of Tuesday on planes en route to China. What do I do if I do not have internet access. Will be gone for about two weeks.

House is occupied. so do not get your hopes up
The reset will be waiting for your whenever you get a chance to hop online. Some links do expire, but you can always request a new one once you have returned from the "Forgot Password" function - just hit 'Login' without entering any username/password. It will take you to the failed login page, and the option to request a new password will be there.

Have a safe trip!

Dayle
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Old 09-06-2016, 01:57 PM   #8 (permalink)
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Today is Tuesday, logged out and in, old password fine.

Will check tomorrow.

Greg
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Old 09-06-2016, 02:07 PM   #9 (permalink)
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Same here Greg.
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Old 09-06-2016, 03:11 PM   #10 (permalink)
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And me. It 'remembered' me so I didn't have to log in.
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