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Old 11-27-2016, 03:55 PM   #1 (permalink)
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Default Can't access my 1st Class web space

I get an error message, ...not authorized." My 1st class renewal, 2 year membership, was done on 11/3/2015 - per receipt. What's up?

Can't access my messages either.
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Old 11-28-2016, 08:52 AM   #2 (permalink)
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Hi Chris, we've been trying to figure out what happened since last week, here's the link

Links to my 1st Class photo hosting no longer work

Were waiting for the site techs to get back to us.
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Old 11-28-2016, 12:11 PM   #3 (permalink)
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there's a ticket reported by Kevin: 2313489

There's no update yet but it's already been escalated. we're still looking over this.

Hope you had a good thanksgiving.

Thanks!

lee
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Old 12-03-2016, 09:42 AM   #4 (permalink)
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Admin Lee,
there has been some progress! "thank you" to whoever has been working on it!
We now have 2-way FTP communication restored, we can now upload files again, using a FTP program.. thats great! but there are still two issues to be resolved before we are "back to normal"

1. We really need access to our MLS storage restored by accessing:

http://1stclass.mylargescale.com/

That was the main log-in and file exchanging mechanism, via a browser..
yes, FTP is working, but FTP is very inconvenient: you need to download a FTP program, learn how to use it.. its rather user-unfriendly..if we could have the old web-interface restored, via the link above, that would be great!

2. 1st class members who's usernames begin with the letter A through S never lost their files in this outage..they only lost access to the files. However usernames beginning with T through Z have lost all their files completely..the files appear to be gone..If those could be restored from backup, plus item #1 above, that would get us back to normal.

thanks!
Scot
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Old 12-03-2016, 02:07 PM   #5 (permalink)
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Quote:
We now have 2-way FTP communication restored,
Scott - not for me. It is still rejecting my attempts to upload a file.
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Old 12-03-2016, 02:40 PM   #6 (permalink)
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Originally Posted by Pete Thornton
OK. I got something simple working in Windows 10. (Vic - you might try this.) Pics will be added as soon as I get them uploaded with FTP.
Open Windows Explorer. Click on Desktop and them click the "address bar". Desktop should highlight and let you erase it.

Enter "ftp://1stclass.mylargescale.com" and hit enter.

Up will pop a Log In As window. For the User Name put in petethornton@1stclass.mylargescale.com or vsmith@1stclass.mylargescale.com or whatever user you are. Then add the password and hit the Log On button.

Voila!

You can use windows explorer to copy your files to some place on your computer. I had no problem copying a whole directory-full of photo files. Remember that CTRL-A will select ALL the files, then just drag or 'copy' them to a folder on your computer.

Edit: Found I can't upload files using FTP or Windows Explorer. I get an error, so no pics to illustrate this process.





I have been able to get to my files (Upload, Download and Delete) via Pete's instructions quoted here from a different thread about the same problem.

But I am not able to "view" an image file this way... it wants me to log-in again, but won't accept anything I put in. I have to download the file to my PC and then I can view it.

I am also unable to download a Google Earth ".KMZ" file. This worked at one time, but I think Shad had to modify some filters to allow it (the system was originally set up to only allow photo [.BMP, .JPG, etc.], text and .ZIP files.). But .KMZ files have not worked for a long time, at least close to just after the site was sold.

I am still unable in (Windows 10) to mount the web-space as a "Drive" that has a drive letter assigned (like "M:", etc.) like I did at one time in Windows 7. The method above has to be repeated if I close the Windows Explorer window and want to access the web-space again.
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Old 12-03-2016, 04:33 PM   #7 (permalink)
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Old threads have been stripped of my missing pictures, in a space I paid for.... I guess we can scratch the MY from the site .....

John
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Old 12-03-2016, 07:16 PM   #8 (permalink)
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Strongly suggest you post your comment to the "Official" problem thread:

Please report upgrade bugs here

Seems the powers what be, only pay attention to that thread and ... well... I'll keep my opinions to myself.
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Old 12-03-2016, 07:18 PM   #9 (permalink)
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Quote:
Originally Posted by Semper Vaporo View Post
Strongly suggest you post your comment to the "Official" problem thread:

Please report upgrade bugs here

Seems the powers what be, only pay attention to that thread and ... well... I'll keep my opinions to myself.
Already did it..10 hours ago.
Scot
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Old 12-05-2016, 11:50 AM   #10 (permalink)
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They're investigating the issues with the FTP system, I'll update once they get us one,

Thanks

Kyle
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