> Community > Forums - View Single Post - Bachmann Service Department Meh!

View Single Post
Old 07-24-2020, 02:49 PM   #4 (permalink)
Greg Elmassian
Super Modulator
Greg Elmassian's Avatar
Join Date: Jan 2008
Posts: 20,419

In talks with TOC, the way they used to operate was just to send a new loco, and scrap the unit you sent in.

When times got tight, the service has changed to the way you describe it Rky...

I wonder if they never developed the expertise to fix things properly in the first place.

The part that really gripes me is that people have sent in locos that were in a trim/roadname you could no longer get, and the would often get a loco back of similar but actually lesser value.

The worst happened when the loco is no longer manufactured and you get a completely different loco back.

Sorry this has happened to you, but unfortunately it's not surprising.

Be sure to visit my site, lots of technical tips & modifications, and a functional search.

Click here for Greg's web site

Note: Please. no private messaging, use regular email: [email protected]
Greg Elmassian is offline   Reply With Quote
Powered by vBadvanced CMPS v3.2.3

All times are GMT -4. The time now is 02:48 PM.

Powered by vBulletin® Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.