||07-27-2020 10:03 PM
Welcome to MLS.
I hope that you can find the answers to your problems here.
Is there anyone local that you know who runs live steam to help you, as it is often a 'hands on' hobby to fix issues.
I don't have a Ruby, and I don't use gas, so not sure that I am of much help BUT.....
With the smoke box door open, what does the fire look like?
Healthy and blue in colour?
Good luck, and as Roger B has been told in his "At what point to throw in the towel" thread, the Ruby is perhaps not the best loco to be introduced into live steam.
All the best,
David Leech, Delta, Canada