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Old 12-14-2019, 03:58 AM   #1 (permalink)
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Default Phoenix Sound

I was wondering if anyone has recently managed to contact Phoenix Sound ?
I have been trying for months. I have emailed, called and even faxed ! Always an answer phone message and no reply to email.

They have had my sound board for several months under warranty repair but I can’t get through for an update.



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Old 12-14-2019, 12:44 PM   #2 (permalink)
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Ongoing issue with Phoenix. Many people, including dealers have had this problem.


Sorry this is happening to you, you are not alone.


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Old 12-15-2019, 07:17 PM   #3 (permalink)
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Thanks Greg,

What a shame, they have some good products.

If any one has a successful strategy for getting a response from Phoenix Sound please let me know. They owe me one PB17 sound board.
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Old 12-24-2019, 07:32 PM   #4 (permalink)
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A few months back, I was able to call and email and got thru without issue. But that was a few months back.
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